Privacy policy
Updated: 10/09/2024
The purpose of this Privacy Policy is to inform you about how MOTTEK uses your personal data.
Application: The MOTTEK application, available on the Apple App Store
Account: The Member is dedicated personal area within the Application, which he or she accesses when he or she registers and connects to the Application. It enables the Member to access the Services. A Member may only have one Account.
Boost: a function enabling Members to increase the visibility of their profile during the time that this option is activated.
Crossing point: your Geographical position, as recorded when you crossed paths with another Member, if the geolocation feature is enabled.
Like: An event that is created between two profiles, triggered by a Like on both profiles. It represents mutual interest and sends out a You have a Like notification, allowing Members to start a conversation.
Geographical position: your location, recorded by MOTTEK and updated regularly when this option is enabled.
Chat : You can directly send messages to users you like.
Like: An action represented by a heart, expressing interest. Premium Members have access to the list of Likes. Except for the first Like, this function remains hidden from non-Premium Members until they receive a reciprocal Like.
Map (Mapping): A map that allows you to find Members with whom youve crossed paths.
Member: A person registered with the Application.
Premium Member: A Member who has a MOTTEK Premium subscription.
Profile Photos: photos on your profile enabling the easy identification of the Member. The Member accepts to, at the very least, provide a photo of his or her face in which he or she is clearly recognizable, and place it in first position. These two criteria combined are an essential condition for using the Services.
Services: All services, whether charged or free-of-charge, offered by MOTTEK to encourage virtual or real-life meet-ups between Members who have crossed paths and who have a mutual interest in one another, according to the selected search criteria.
MOTTEK is extremely concerned about the protection of your personal data and respect for your privacy. The purpose of this privacy policy (along with our terms of service and any other document it refers to) is to inform you on the way we process the personal data you share with us and that we collect when you use the Application and Services. Please read this document carefully to better understand how we process your personal data, and to know your rights.
This Privacy Policy applies to all Services published by MOTTEK that you use (with the exception of services supplied and operated by third parties, in which case, their privacy policy will apply).
MOTTEK collects and processes personal data on you when you use the MOTTEK application or when you communicate with MOTTEK. It may be information you share with us directly, or data we collect automatically.
To make sure our privacy policy is clear, we are providing below an overview of the personal data MOTTEK collects and processes. Information is given below for each type of data collected.
Mandatory data
Identification data
Depending on how you signed up,telephone number
Data relating to your activity on the application
Technical data of the cell phone or device
Geographical position
Data required for certain purposes
Search preferences - people whom you would like to cross paths with (age and gender)
In-app messages and in-app voice messages sent and received
Data relating to reports made and requests sent to the MOTTEK customer service
Data relating to purchases and payments
Biometric data for profile verification (with your consent)
Optional data
Interests, lifestyle
Description
3.1Data you share directly
When you use our Services, you share information with us, some of which may be used to identify you. When you communicate this information, you accept that some of the data will be visible to the other Members of the Application, and therefore made public on the Application. In an effort to help you identify this information easily, it is signaled as public below. MOTTEK cannot be held liable for data published on its platform and disclosed by a Member. However, information not marked as Public will not be visible or accessible by other Members;
MOTTEK collects and processes data relating to your registration and data relating to your interactions with MOTTEK.
3.1.1. Registration data
Information required for registering
This is the basic data required for you to register and access our Services.
This data is collected by MOTTEK using different methods depending on the type of registration you choose.
If you choose to register using your Apple account, your data will be collected from the relevant platform in an effort to reduce formalism. By selecting Log in with Apple, you agree to having these platforms provide us with such data.
In addition, you can register using a cell phone number and, if this is the case, your data will be sent to MOTTEK directly by you.
This data relates to your identity.
Depending on how you registered, some data must be collected in order to provide our Services. If such data is not obtained, MOTTEK will not be able to provide you with its Services via the Application, and you will not be able to create an Account. In all cases, your nick name (public), age (public), birthdate (private), gender, and at least one Profile Photo (public) are required to register with the Application. Subsequently, you may add or remove Profile Photos at any time, providing you have added at least one Profile Photo containing a person is face. As stated in paragraph 1, Definitions, the first Profile Photo should be a photo of a person is face, otherwise one of your photos of your face will automatically be put in first position.
If you register using your phone number, you must provide said phone number in order to register.
Optional information to complete your profile
You may add additional information to improve your profile. This information is optional, shared at your own discretion, and is your sole responsibility.
interests and habits (public): personal preferences, leisure activities, musical preferences;
profile description (public): if you would like to, you can share additional information about you in the space provided for this purpose. This information will be visible to MOTTEK Members. Moreover, if you so wish, you can also answer the questions on your lifestyle (personality traits, sports, travel, type of meeting expected, etc.).
Your description is a free text area, MOTTEK does not encourage Members to share data that can be perceived as sensitive with other Members, or with MOTTEK through the Application. Sensitive data refers to data that is legally qualified as sensitive by the General Data Protection Regulation (GDPR). More specifically, it includes information on race or ethnicity, political opinions, religious or philosophical beliefs or affiliation with a union, along with information on health, sexual life or sexual preferences (Sensitive Data). If a Member decides to share such information on his/her profile regardless, it is deemed to have been clearly made public by the Member who shared it, according to the GDPR.
3.1.2. Data relating to interactions with MOTTEK:
When you contact our customer or support services, report an issue with our services, ask for help, exercise your personal data rights, or participate in promotional activities or surveys, when you share your experience of our services, give testimonies, or answer one of our questionnaires, MOTTEK will collect, depending on the case, the following personal data:
Data relating to reports and requests sent to the MOTTEK customer service (private): Date and time of the report, nature and reason for the report, data relating to the reported user. Furthermore, proof of identity may be requested as part of the exercise of your rights over your personal data, and for safety/confidentiality reasons.
This data will be collected by MOTTEK when you ask for help from our customer service, exercise your rights over your personal data, report a problem or another user. Such information is required to handle reports or answer your requests. This information will also be handled if a report is made about you. In fact, MOTTEK has a legal obligation to collect reports from its Members brought to its knowledge regarding contents or behavior likely to infringe our Terms of Service.
3.2Data we collect automatically
When you use our services and features, we collect information on your activities on the Application:
Activity data (private) (registration date, login dates, on or offline status, interactions with Members and third-party accounts, number of transactions, notifications received, notification preferences, etc.)
When you access our Services and use the Application and its features, information on the way you use them is collected and processed. Most of the information collected by MOTTEK is necessary to the provision of its Services. Without this data MOTTEK cannot supply the Services linked to the MOTTEK application.
More specifically, this includes your registration date, login dates, on or offline status, the type and number of interactions with other Members (such as Chats, Likes, crossing), or the number of transactions made (purchases of Chats, FlashNotes, or subscriptions), notifications received and notification preferences.
Geographical positions
The Application is main value and purpose is to allow Members to find other Members they have or may have crossed paths. Your Geographical position is collected with your express consent only. In fact, you will be asked to authorize the collection and processing of your location data to allow MOTTEK to identify your crossing points with other Members who have agreed to be geolocated.
Unless you have chosen stricter settings on your device, MOTTEK will collect your Geographical position regularly.
During registration, if you do not agree to geolocation, we will not be able to match you with other users.
You may, at any time, withdraw your consent by disabling geolocation on your smartphone. If you choose to do so, your news feed will no longer be updated,
and after disabling the geolocation option, you will not be able to see more users.
Messages are sent and stored on MOTTEK is servers, to provide the Service to allow Members with a Crush to have a conversation. Messages and voice messages are strictly private and only implicate the Members involved. MOTTEK is authorized managers do not exercise any rights to view these conversations. These Messages are not transmitted or communicated to third parties except in cases of judicial requests, and/or in compliance with the applicable legislative or regulatory provisions. Moreover, Messages are strictly private and are not accessible to other Members who are not involved in the conversation, nor to any third party.
Technical data of the cell phone or device (IP, mobile ID, application version, telephone version.) (private)
We collect information from the devices and equipment you use to access our Services, including server logs, which may contain information such as IP addresses, version of the application, device version and model, language used, operating system, application crashes, and advertisement ID.
Transaction Data: MOTTEK does not collect or process any banking data. Apple is App Store have opted to refrain from sending certain types data to mobile applications, which includes any banking and financial information. This data is collected and processed solely by the above platforms, and MOTTEK does not have the option of changing this payment method. The only information exchanged between MOTTEK and Apple is App Store is technical data that does not allow us to identify you (for example, a transaction number), and is used to validate transactions. MOTTEK will therefore retain a history of your purchases and subscriptions but will not store any information relating to the payment methods you use.
4.1. Supply of services and features according to our terms of service
Creation and management of your Account as a Member:
Creation of your profile.
Registration, deregistration, deactivation of your Member profile.
Management of parameters and preferences.
Management of subscriptions.
Management of access to the Services proposed by MOTTEK.
Managing and storing messages exchanged between Members (Messages, Chats, Likes).
Managing subscriptions and paid Services purchased (Chats, Who Liked, etc.)
Sending information messages relating to the Services or your interactions with other Members (notifications).
Legal basis: Execution of the contract
The data collected by MOTTEK is required to make sure the Application is running smoothly and to supply the Services, which it is contractually obliged to provide to Members under the service contract biding the two parties (Terms of Service).
4.2. Suggest Members based on your locations
Recommend member profiles based on geographical location.
Legal basis: Consent
When you have given your consent, you are free to withdraw it any time by disabling the geolocation option on your smartphone. Withdrawal of consent does not affect any processing carried out before the withdrawal.
Additional information
Based on your activity in the Application, your position and the information on your profile, your profile may be suggested to other Members. We can also recommend, via your Shortlist, other Members who may interest you, with whom you have crossed paths, or with whom you could cross paths, and, inversely, recommend your Profile to other Members. Your profile is also suggested when you use the Boost feature as defined in paragraph 1.
Legal basis: Execution of the contract
Processing this data enables us to provide our Services, and thus, to increase your likelihood of meeting Members with whom you are a good match.
Legal basis: Legitimate interest
This processing is based on the legitimate interest of MOTTEK to offer Members relevant Profiles as part of its Services. You can contest this data use at any time by contacting us (see section 11. Contact).
4.3. Improving and optimizing our services and our knowledge of how you use them
Improvement and optimization of the services of MOTTEK, of the knowledge of its Members and the manner of using the Services:
Statistical studies.
Satisfaction survey.
Analyses of the use of the Application and Services by Members.
Understanding how our Application and its features are used
Improving our Application, offers and features
Understanding your needs
Legal basis: legitimate interest
This processing activity is based on MOTTEK is legitimate interest in improving and optimizing its services, knowing its users and how its services are used.
Provide Members with advice on which Profile Photos to publish by analyzing all Members profiles, so Members can, if they wish to do so, optimize the way their profile is presented.
Legal basis: legitimate interest
This processing activity is based on MOTTEK is legitimate interest in improving the way profiles are presented in the Application. You may oppose this use at any time by contacting us (see Section 11, Contact).
4.4. Guaranteeing the security of your personal data
Detecting or preventing breaches of the security of the Services by identifying and analyzing fraudulent behavior.
Legal basis: Legitimate interest
This processing is based on MOTTEK is legitimate interest in guaranteeing the security of its application and the data it processes. You can object to this use at any time by contacting us (see section 11. Contact). However, MOTTEK may continue to implement the processing if it justifies legitimate and compelling reasons.
4.5. Preventing and combating illegal or unauthorized activities (breaches of the terms of service), ensuring the trust of Members and complying with legal requirements
Analysing and processing reports of fraudulent/undesirable behavior.
Managing undesirable behavior and warning, suspending, blocking or deleting the Member is Account.
Managing requests to exercise Membersrights over their data.
Detecting or preventing fraudulent activities or activities which breach our Terms of Service:
Automated analysis of profile data, application activity to detect fake profiles, fraudulent behavior or behavior that breaches the Terms of Service.
Guarantee the quality of profiles:
Automated analysis of Members Profile Photos in order to detect faces, and, as much as possible, exclude fake profiles from the Application, combat fraudulent behavior and guarantee Member identification. You will not be able to create an account if your face cannot be detected in one of your Profile Photos upon registering. If you are prevented from registering even though your Profile Photo does show your face, you may contact us at any time.
Legal basis: Legitimate interest
This processing is based on MOTTEK is legitimate interest in preventing and stopping fraudulent activities that may be carried out on its Services or breach its Terms of Service, and in protecting users safety though profile identification. You can object to this use at any time by contacting us (see section 11. Contact). However, MOTTEK may continue to implement the processing if it justifies legitimate and compelling reasons.
To reinforce the security of Members on the Application by automatically excluding the profiles of Members whose previous account had previously been suspended following fraudulent behaviour or behaviour that contravened our General Terms and Conditions of Use.
Legal basis: Execution of the contract
This processing allows us to provide you with the Services while preserving your peace of mind and security on the Application in accordance with our General Terms and Conditions of Use and to ensure compliance therewith.
Profile certification (as defined in paragraph 1): in order to certify the profile of a member, MOTTEK must, having obtained the Member is consent, collect the his or her biometric data using a photo of his or her face, and compare this data with the Member is Profile Photos. If the faces correspond, a Certified Profile badge will be granted. The biometric data are immediately deleted after the comparison. However, the photo will be stored in order to reverify the Member is profile should he or she add or delete other photos. In this case, the biometric data will be collected once again from the same photo, then deleted again after comparison with the Member is new photos.
Legal basis: Consent
Your consent for the use of your biometric data for Profile certification is requested when you start the certification process. You can withdraw this consent at any time by clicking on My Data then Manage My Choices. If you withdraw your consent, your video will be deleted and your biometric data will no longer be able to be collected. If you add new Profile Photos or delete your current Profile Photos, you may lose your Certified Profile badge as the comparison with your face will no longer be possible.
4.6. Providing Members with help and technical support
Responding to the requests for support submitting by Members using the Application
Legal basis: legitimate interest
This processing activity is based on MOTTEK is legitimate interest in ensuring that its Members can use the Application in proper technical and operational conditions.
Every Member has a right to access, rectify, and a right to data portability and removal of his/her personal data, along with a right to object to or limit processing of his/her personal data, and the right to decide on the way to handle the personal data after his/her death. In an effort to address its Members concerns, MOTTEK commits to respecting the protection of personal data and to process requests as soon as possible.
Exercising your rights
Members may exercise their rights, subject to proving their identity, by sending an email to shaozhuohang@hotmail.com. For confidentiality reasons, if there is a doubt on the requesting party is identity, proof of identity may be requested.
Description of rights
The right to access allows a Member to ask MOTTEK for data pertaining to him/her in an accessible format, based on the terms and conditions of Article 15 of the GDPR. Your right of access must not infringe on the privacy of third parties, which is why you will only have access to your personal data and not that of third parties (for example, only messages that you have sent will be communicated to you and not those that you have received).
The right to correct grants a Member the right to demand MOTTEK corrects, adds to, updates or removes any personal data on him/her that is inaccurate, incomplete, ambiguous, out-of-date, or whose use, communication or storage is prohibited based on the terms and conditions of Article 16 of the GDPR. You can modify or rectify some data directly on the Application. You just need to go on your profile and make changes directly in the sections My photos, and About me. When you have registered via a cell phone number, you must send a letter or contact customer support at the addresses listed above, to change your first name, age or gender. In case of error, your age can be rectified once, directly on the Application.
The right to data portability grants a Member the right to receive the personal data he/she gave to MOTTEK, in a structured, commonly used format, legible on a machine, and to forward them to another processing entity, in compliance with Article 20 of the GDPR.
The right to contest grants a Member the right to object, free of charge and at his/her own discretion, to the use of his/her data by MOTTEK for canvassing, especially commercial canvassing, and to the processing based on MOTTEK is legitimate interest, in compliance with Article 38 of the French Data Protection Act and Article 21 of the GDPR. For processing based on legitimate interest, MOTTEK retains the option to justify legitimate and compelling reasons to continue processing.
The right to delete grants a Member the right to demand the removal, free of charge and at his/her own discretion, of data transmitted to MOTTEK, within the limits of the rights based on Article 17 of the GDPR. Also, you can delete your Account using the corresponding feature on the Application. We inform you that all your data will be deleted from the MOTTEK application.
The right to limitation grants Members the right to request the temporary suspension of the processing of their data by MOTTEK under the conditions set out in Article 18 of GDPR.
The right for the Member to set the guidelines for the retention, deletion and communication of his/her personal data after his/her death, in compliance with Article 85 of the French Data Protection Act.
These rights may only be exercised within the limits of MOTTEK is resources as it relates to its use of Facebook, Google and Apple to log into the Application. Some data sent to MOTTEK by Apple cannot be corrected without Apple is cooperation.
MOTTEK has introduced a process for automatically deleting your account and your personal data with regard to the storage time limits defined below. When certain data must be stored for statistical uses beyond these storage time limits, this data is anonymized irreversibly to ensure you can no longer be identified.
For the length of the Member is registration, plus 24 months. After 24 months of inactivity on an Account, the Account will be deleted and the Member is data will be retained for another year, before being permanently destroyed or irreversibly anonymized. An account is considered inactive when the Application of the Member has not established contact with MOTTEK is servers (including due to deactivation of the geolocation process); and the Member has not used the Application. In any event, the Account of a Premium Member is not considered inactive.
When a Member is banned, his/her Account becomes inactive. Information from this Account is retained in an active database for 24 months, in order cross check it with information provided with new registrations to the Application, in order to prevent, to the extent possible, banned users from registering again. Subsequently, the personal data is archived for one more year, after which it is deleted permanently or irreversibly anonymized.
When the Member deletes his/her Account or requests its deletion from Customer Service, it will be deleted from the Application. However, the Member is data will be kept in a separate archive for one year before being permanently destroyed or irreversibly anonymized, in order to enable MOTTEK to comply with its obligation to keep it as host.
Some of the Member is data, such as email address and telephone number, will be retained for prospecting or Marketing purposes (see Article 4.3) or to be analyzed in order to improve and optimize our service (see Article 4.4) for one year after an Account has been inactive for 24 months. If a Member deletes his/her Account, this data will not be used for prospecting or marketing purposes.
MOTTEK undertakes to make every effort and to invest all means at its disposal to guarantee that the stored data is kept as secure as possible. However, it is the Member is responsibility to take appropriate measures to protect his/her data.
MOTTEK shall not collect data from minors. Should a Member lie about his/her date of birth, and particularly if he/she fraudulently claims to be an adult, the parents of the minor in question should inform MOTTEK of this fact by sending an e-mail to one of the contacts mentioned in Article 11 Contact, requesting the data to be deleted. MOTTEK commits to deleting all data on the minor in question as soon as possible.
If you have any questions regarding this privacy policy, or any other request concerning your personal data, you can contact us:
By sending an e-mail to our contact e-mail address shaozhuohang@hotmail.com